Kowal Communications’ business philosophy distinguishes us from other marketing communications agencies:
- We place a heavy emphasis on client service, treating each client like our only client.
- We take pride in our ability to turn projects around quickly. We are accessible to clients at all times and complete projects on or before deadline.
- At larger, higher-priced agencies, it is a standard business practice to involve senior-level practitioners in the presentation, then to switch responsibility to junior-level people once the account is secured. When a client retains the services of Kowal Communications, it is retaining senior-level professionals who will remain on the account at all times.
- We have a balanced roster of clients. We may already have enough experience in your industry to have an understanding of your business – but we also have enough clients outside of your industry to give us an objective, “outside-the-box” perspective.
- The individual services we provide are part of an overall corporate communications strategy that is driven by specific, jointly developed goals and objectives.
- We believe that long-term, ongoing relationships best serve client needs. We understand that every long-term relationship begins with outstanding service.
- We have developed public relations programs, marketing communications materials and Web sites for clients ranging from start-ups to Fortune 500 companies. If there are services we cannot provide internally, we will be honest with the client. However, we work with a network of subcontractors that can ensure that all of our clients’ needs are met.
If these are the values you are looking for in an agency, e-mail us or call 508-393-7023.
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