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Business
Opportunities on the
Internet Will
the Internet make some professions
obsolete? Arguments
have been put forth, for example, that on-line information
about property for sale could make real estate agents
unnecessary, because consumers will be able to obtain the
information they need on line at no
cost. This
should be a wake-up call for those who are not yet on line.
But it is a mistake to fear the Internet. Instead of being a
threat to a anyone's livelihood, the Internet is an
opportunity for those who are willing to embrace
it. The
Internet is an amorphous, ever-changing international
network of computer networks. The World Wide Web is a system
that links sites on the Internet. With a Web browser --
software such as Netscape or Microsoft Explorer -- users can
view both graphics and text, and can jump between sites on
the World Wide Web by clicking highlighted
words. Web
browsers are available to subscribers of on-line services.
On-line connections can be made through nationally known
services, such as America On Line, or through small regional
Internet Service Providers
(ISPs). Why
should you care? Here are just a few
reasons: 24-Hour-A-Day
Access. Time is a crucial factor in distinguishing one
service business from another. By having e-mail and a site
on the World Wide Web, a company can be accessible to its
clients 24-hours a day, regardless of the size of the firm.
E-mail can not only eliminate the need for telephone tag, it
can also be used to transmit documents electronically
between two parties. Promotion
of the firm. The Web has become popular because of its
commercial potential. Establishing a site on the Web allows
a firm to promote itself and its products or services
electronically. A brochure for a firm can be established on
a Web site for a lower cost than if the brochure were
printed. An electronic brochure can be updated anytime and
it can be linked to other web
sites. Showing
products. Visiting a Web site can be as valuable for a
potential buyer as visiting a retail store. Suppose a real
estate agent is selling a home. The Web site may include not
only relevant information about the property, but graphics
and even floor plans. It can also be hyperlinked to sites
that will tell the potential buyer about the community where
the property is located. Expanded
Market. The Internet provides worldwide access to
hundreds of millions of potential clients and
customers. A
Democratic Marketplace. On the Internet, no one knows
whether you're a small firm or a large company. Size is
irrelevant. A one-person firm with a properly developed web
site can attract as much attention - or more attention -
than a larger firm. Having a Web site is like owning a
television station - you can decide exactly what information
you want to broadcast to your audience. Provide the right
information and promote the site, and visitors will
come. An
Affordable Medium. A web site can be established for
less than the cost of a brochure, since there are no
printing costs. To be effective and to attract repeat
visitors, the site should be updated regularly, but it is
much easier and cheaper to update a web site than it is to
reprint a brochure. So
will the Internet make your job obsolete? Only if you fail
to take advantage of its potential.
David P. Kowal is President of Kowal Communications, Inc. of Northboro, Mass. He can be reached at kowal@kowal.com.
©1999 Kowal Communications, Inc. All rights reserved.
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