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Putting
the "Special" In Your Special Events ncreasingly,
corporations and organizations are learning that special
events can play a valuable role in any public relations
program. They can help a company or organization improve its
image, create publicity and communicate directly with its
target market. If
properly executed, special events can yield major returns.
But many special events aren't properly executed. Inadequate
planning, which is usually accompanied by an inadequate
budget, can ruin an event. The following advice will help to
ensure that your special events are every bit as "special"
as they should be: Think
Strategically. Special events should be integrated
into an overall public relations or marketing communications
plan. Like any tactic, events should be used strategically.
They should target a specific audience and be designed to
meet specific marketing goals and
objectives. The
better an event fits with your corporate mission, the more
likely it will be to help you accomplish your marketing
objectives. It may be appropriate for a property management
company or developer, for example, to develop an event that
will raise money to build housing for low-income or homeless
families. Think
Long Term. Events take a great deal of time and
effort. One-time events are appropriate to highlight an
accomplish, such as a grand opening or the completion of a
major renovation. Otherwise, it is best to hold the same
event annually. An event needs time to mature and reach its
potential. That often takes several
years. Partner
With a Charity. Linking your event with a charitable
organization can help your company as much as it helps the
charity. One example of effective "cause related" marketing
is Avon's breast cancer awareness campaign, which has raised
millions for a worthy cause while boosting the cosmetic
company's image. If
you are making a significant donation to a charity, ask for
something in return. The charity should help you to promote
your good work. It may also provide volunteers to help out
at your event. Choose
an appropriate theme. Choose a theme that succinctly
captures whatever marketing message you are trying to
convey. For example, an event Kowal Communications, Inc. is
currently organizing for a client will use the theme,
"Improve Your Point of View" to promote the $3.5 million
renovation of an urban apartment community. The theme works
for residents of the apartment community, who literally have
an improved point of view. It also works for residents of
the city, who have witnessed a dramatic reduction in crime
in the area, as well as a tremendous improvement in the
appearance of the property. Budget
enough money. If you've never sponsored a special
event before, start by developing what you believe to be an
appropriate budget - then double it. Even a simple,
no-frills event is likely to cost about $10,000. Major
events will cost six figures or more and can take an entire
year to plan. Develop
a punch list. Start with a list of activities,
including everything from scheduling speakers to buying
promotional items. Assign responsibility for each action
item and set deadlines. Make certain that participants take
their assignments and their deadlines
seriously. Check
the calendar. Make certain there are no conflicts. A
holiday or an already established competing event has the
potential to ruin your event. If you're expecting press
coverage, schedule the event at the right time of day (early
afternoon is usually best, depending on the media you are
trying to attract) and on the right day (avoid Fridays and
weekends). Invite
many, expect few. Depending on your event, it is
probably crucial to invite all local officials and VIPs,
clients, potential clients, press and influencers. In most
cases, only a small percentage of the people you invite will
attend, but those who do not attend will still feel good
about being invited. Don't
just send out invitations. Have someone on your staff make
follow-up telephone calls or hire telemarketers to make the
calls for you. You
may even find some of your competitors attending, whether
they're invited or not. If so, be a gracious host, but have
enough staff available to keep an eye on
them. Get
Help. Organizing an event is time consuming and
difficult. One faux pas can ruin the entire event.
That's why it is best to seek professional help from a
public relations firm or consultant who has experience
organizing events.
David P. Kowal is President of Kowal Communications, Inc. of Northboro, Mass. He can be reached at kowal@kowal.com.
©1999 Kowal Communications, Inc. All rights reserved.
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