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Trade
Shows Are Not For the Unprepared Trade
shows can be an enormous waste of time and money. They can
also provide the best opportunity anywhere to network with
potential clients and to develop qualified
leads. Whether
your trade shows are a waste of time or an essential part of
your marketing mix depends on how well you plan for
them. The
first step is to ask yourself, "Is it worth it?" Unless the
trade show exposes you to a broad group of potential
customers, then it is probably not worth participating in
the show. If you think the show is worth your time, ask
yourself whether you are better off exhibiting or merely
attending the show. Sometimes
attending a show and walking the aisles is a better use of
time and resources than renting booth space. If you are more
interested in the exhibitors than the attendees, you may be
better off attending the show, rather than participating in
it. If you're uncertain whether to exhibit, consider
attending the show this year and, if it meets your needs,
exhibiting next year. If
you decide to exhibit, take the time to develop a plan.
Determine what your purpose is for being at the show. Do
you, for example, have a new product or service to
introduce? Create a list of goals and objectives, and
determine what you need to do to achieve
them. Your
plan should include pre-show activities, such as direct
mail, advertising and publicity to reach show participants;
activities at the show, and post-show activities, such as
follow-up mailings and advertising. In fact, pre-show
activities are as important as the show itself. Your staff
should review the exhibitors' list and make a point of
contacting people they'd like to meet at the show. Unless
appointments are made ahead of time, much of the time spent
at the exhibit booth is likely to be
wasted. A
great deal of time and money is usually spent on the trade
show booth. A booth can be rented and adequate graphics can
be designed for as little as a few thousand dollars, but it
is also not unusual for a slick, well-designed booth to cost
$100,000 or more - a significant slice out of most marketing
budgets. It is rarely cost effective to design a booth that
will be used only once. If
your company does not have $100,000 to spend on a booth, or
if the money can be better applied elsewhere, determine an
appropriate budget and find out what your budget can buy
you. If you can't design a booth that is appropriate to your
company's image, skip the show. There's nothing worst than
renting space and having little more than a bare table to
attract attendees. If attendees see your company name and
nothing of interest at your booth, you will tarnish, rather
than enhance, your company's
image. Booth
graphics should be bright and attractive, and should provide
a positive, benefit-oriented message. Like a billboard, your
booth has only a few seconds to make a point before the
aisle traffic moves on. Use those few seconds wisely.
Giveaways and booth entertainment can be gimmicky, but
should serve a purpose. An environmental firm, for example,
might have a magician who can help make your 21E problems
disappear. Even
the best designed, most expensive booth will fail unless it
is adequately staffed with well-trained, enthusiastic
professionals. Have enough staff working the show to ensure
that someone fresh and enthusiastic is always working the
booth. Staff should have realistic, but firm goals to ensure
that they are working the show and not just hanging
out. After
the show, staff should be required to follow-up with
everyone they've met. Repeated contact is key to effective
marketing. Failing to follow-up is a missed
opportunity. Will
your next trade show be a waste of time and money? Only if
you're unprepared. If you choose the right show, develop and
implement a plan, design and staff your booth properly, your
next trade show is bound to be a rewarding experience for
your business.
David P. Kowal is President of Kowal Communications, Inc. of Northboro, Mass. He can be reached at kowal@kowal.com.
©1999 Kowal Communications, Inc. All rights reserved.
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