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To
Understand Publicity, You Need To Understand News To
be in the news, you have to understand news. That simple
concept is regularly misunderstood by the business
world. Press
releases are distributed about the company's purchase of a
box of paper clips or the CEO's new hairstyle, and then the
company feels snubbed because its "news" isn't published
(note: changing hairstyles are only news if the hair belongs
to Louise Woodward or Hillary
Clinton). Rather
than waste money on a public relations consultant, the
company president or the vice president of sales (since
public relations is part of marketing and marketing is part
of sales) takes the matter into his (or her) own hands. He
calls the editor and threatens to pull his
advertising! This
cynical strategy is based on the premise that reporters
understand that advertising pays their meager salaries and
that less advertising means less money in their pockets.
This is faulty logic on two counts: first, if reporters
cared about money, they wouldn't be reporters, and second,
they resent being beholden to those capitalist swine in the
advertising department and - just to demonstrate the power
of the press - are guaranteed to diss you in print if you
threaten them. So
What? If
publicity is to be part of your public relations and
marketing strategy, begin with an understanding of what
constitutes news. If you think you have something newsworthy
to say, write a press release about it, then take the "So
what?" test. Put yourself in the mindset of a potential
reader of the publication you are targeting, then read the
press release. If you find yourself thinking, "So what?"
then your press release lacks news
value. If
your business does something unusual or unique, such as
offering a special service or a new product, it is likely to
achieve significant coverage. For example, one of our real
estate clients, Princeton Properties, decided to offer
Internet connections to residents of a property it was
rehabilitating. Because the property is located close to
various high-tech companies, other electronic features were
added, such as a coinless laundromat and electronic
temperature control. By
positioning these apartments as "smart apartments," we were
able to achieve a wide range of coverage, including a
feature in The Boston Globe. We took the story
further by pitching articles to national real estate media.
The Journal of Property Management ran an
article we produced about adding smart features to
apartments during rehabilitation, and UNITS ran a
"Technology" column from the president of Princeton
Properties. Some
business news is pretty mundane. Many publications will, of
course, publish information about new hires, acquisitions
and expansions, and significant business transactions. A few
may even publish information about company milestones, such
as your 10th anniversary in business. But if your
firm doesn't produce a great deal of breaking news, how else
can it gain media exposure? For
starters, try asking the editors of publications, the news
directors of radio stations and the assignment editors at
local TV stations about their needs. If you position
yourself as a resource, your chances of achieving publicity
for your company will be greatly enhanced. Business
reporters in particular are often looking for credible
sources that they can contact on a regular
basis. Over
time, you may succeed in building relationships with key
editors and reporters. To accomplish this, you will need to
return calls promptly and provide them with good, accurate
information. Don't whine when you see a competitor being
quoted. A good reporter will use several sources and will
not rely solely on you. In
some cases, you may also submit articles that you write
yourself. With a little luck, you may even gain fame and
fortune as a columnist like yours truly. This is the ideal
situation, because we not only receive repeated exposure,
but we're the only ones who can consistently get away with
providing information that is not newsworthy.
David P. Kowal is President of Kowal Communications, Inc. of Northboro, Mass. He can be reached at kowal@kowal.com.
©1999 Kowal Communications, Inc. All rights reserved.
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